Pre-Order / Purchase - Acknowledgement

Effective Date: 24/04/2025

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Thank you for your interest in purchasing a Sulmi electric motorbike. Before you place a pre-order, please read and acknowledge the following terms.

1. Reservation Only
Your pre-order represents a non-binding reservation. It does not constitute a final order or guarantee of delivery.
Your position in the production and delivery queue is based on when you complete the pre-order and payment.
Warranty terms will be included in the final Purchase Agreement.

2. Payment Terms
A fully refundable deposit may be required to reserve your motorbike.
Payment does not guarantee a specific delivery date or configuration.
Final pricing, specifications, and delivery timelines will be provided before a formal purchase agreement.

3. No Resale or Transfer
Pre-orders are made for personal or business use only. You may not resell, assign, or transfer your reservation without written approval from Sulmi, Inc.

4. Changes & Cancellation
You may cancel your pre-order at any time before signing the final purchase agreement.
A full refund will be issued minus any applicable processing fees, including but not limited to payment gateway or transaction charges incurred during the pre-order (typically 1.5%–3%).
Sulmi, Inc. may modify product specifications, features, or delivery timing prior to final sale.
If significant changes occur, you will be notified and may cancel your reservation under the same refund terms.
Significant changes include material alterations to key specifications (e.g., range, battery capacity, major design changes) or expected delivery timing by more than 3 months.

5. Final Agreement
Prior to delivery, you will be required to sign a Purchase Agreement. The pre-order amount will be applied toward the total purchase price.
If you choose not to proceed, your reservation can be cancelled and your deposit refunded, subject to the conditions above.
Refunds will be processed within 14 business days of cancellation confirmation.

6. Jurisdiction
These terms are governed by Abu Dhabi Global Market (ADGM) law. Any disputes will be resolved through ADGM arbitration, conducted in English.

7. Force Majeure
Delivery timelines are subject to change due to events outside Sulmi’s reasonable control, including but not limited to supply chain disruptions, regulatory changes, or acts of God.

8. Contact
For any questions or requests, contact us at: legal@sulmi.ai